Matchday Tickets & Programmes
This season we have partnered with Kaizen ticketing, who will be our ticket host for the season.
All home league and cup match day tickets & programmes are available to buy online until 12:00 on the day of the game and are available to purchase HERE.
Match day programs can also be purchased online with your match ticket.
Match day tickets & programmes bought in advance are discounted from the on the day price.
Your online tickets will be sent to you via an email from Kaizen ticketing box office and may end up in your junk mail folder. If your tickets are not in your email inbox or junk mail, please check that the money has left your bank account. Only if the money has left your account, contact us and someone will be able to assist.
Please note match day tickets & programmes purchased in advance are not refundable unless the game has been cancelled due to adverse weather
Match days will look a bit different this season, so please read below for our quick guide to match day's and what to expect.
The main entrance has been relocated to the far end of the main stand, so to gain entry please walk past the main stand and bar to the far turnstiles. This is to assist with managing queues and to provide a better, more expansive area when entering the ground. Our new club shop has also been relocated to this area.
Your advance ticket will need to be scanned at the turnstile, so please ensure you have the ticket printed or available on your phone with the QR code clearly visible. It is the QR code (example below) that we will need to scan, so please double check this before entering the turnstile, as otherwise this can cause delays and entry may not be permitted if the QR code cannot be scanned.
Example of the QR code, which will be on your match ticket. This is what will need to be scanned.
To ensure we get all fans into the ground safely, we ask that you arrive at the turnstiles in plenty of time, before kick off. If required, we will have volunteers in place to manage the queues and ensure face masks are worn and social distancing is being adhered to.
Inside the ground
We would ask spectators remain mindful of social distancing at all times and in particular when siting in the main stand. You are welcome to stand or sit wherever you choose, but you may feel more comfortable to remain in your household group or support bubble (two households grouped together as per previous government guidelines), if seated and there is space, try to leave a two seat gap between you and other individuals and avoid sitting directly behind someone else.
There may be some areas cordoned off to ensure social distancing can be maintained. These include;
The Shak end toilets which may be closed to allow for social distancing in the queue for the Shak
Some of the seats in the stand to allow for the extension of the dug outs
Some of the stadium may be closed for friendlies or games where we expect a low attendance, to minimise the amount of volunteers required
The tea bar has been closed, but we will re-open the facility as soon as we can. Tea's & coffee etc can still be purchased at the Shak or in the bar
Please be mindful of stewards and volunteers directions, as we try to keep everyone safe whilst enjoying being back watching football.
If you have a season ticket, you don't have to scan these for entry into league games, but please do have these out and ready to show the turnstile operator.
Paying by cash or card
If you don't wish to purchase an advance ticket, you can pay with cash or card at the turnstile this season*. However, should crowd restrictions be re-imposed, priority will be given to advance ticket holders and pay on the day entry may be limited or not available.
* Please note there is an addition £1 charge per ticket compared to online prices.
Match day programmes
A printed match day programme will available for all league and cup matches this season, and these can be purchased on the day or when buying your advance match day ticket. Pre-paid programmes* will be available for collection inside the turnstiles. Please show your purchase ticket & confirm your name when collecting.
* Pre-paid programmes are discounted by 50p compared to the match day price.
Club Covid Officer - Jackie Watkins
Match day Covid Officer - Caroline McRoyall
Match day procedures - Lyn Catchpole